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Clayton Smiles
A Great Dentist

Frequently Asked Questions (FAQs)

How can we help you?

At Clayton Smiles, we always appreciate when a patient is proactive with their oral health and asks questions that matter to them. Questions are also a great way for your dentists to understand what's on your mind and determine the best way to help you with your dental needs. Often, asking a simple question can lead to a discussion about your oral health that helps inform and empower you when you need to make decisions about dental treatment.

Please take a look at our FAQs below to learn more about us, and don't hesitate to contact us if you need an answer you don't see here.


Dental insurance is a fantastic benefit, and we want our patients to get as much out of their plans as possible. At Clayton Smiles, we are in-network with Delta Premier, MetLife, and Cigna. We will also accept all PPO insurances and file them on our patients’ behalf.

Visiting an Out-of-Network Dentist

Even if we are not in our network with your insurance provider, you can still visit Clayton Smiles for high-quality dentistry. You will still receive insurance benefits when visiting an out-of-network dentist but without the additional discount offered in the network. Patients who prefer to visit Clayton Smiles for quality dentistry find the cost difference to be minor considering the value they receive.

Try Our In-House Dental Membership Plan!

If you aren’t insured, we also offer an in-house dental membership plan. Just pay an annual fee, and routine teeth cleanings, dental x-rays, and exams with one of our dentists are included, as are discounts on services like tooth fillings, dental crowns, or any other dental work. With our membership plan, you’ll receive quality dentistry without the hassle of deductibles, co-pays, maximums, and waiting periods.

Call Us with Your Questions

At Clayton Smiles, we also accept credit and debit cards and offer third-party financing through CareCredit. As you can see, we make it as easy as possible for you to receive the array of services and high-quality dentistry your family deserves!

If you have any questions about your dental insurance or would like more information about our cost-saving membership plan, please call our Clayton, NC dental office, and we’ll be happy to assist you!

At Clayton Smiles, we know that the cost of dental treatment is a concern for everyone. That is why we are proud to offer an in-office dental membership plan that can help make dental treatment more affordable.

In-Office Dental Membership Plan

With our membership plan, our Clayton patients pay an annual fee, and routine teeth cleanings, dental x-rays, and exams with one of our dentists are included. You will also receive a discount on other services like tooth fillings, dental crowns, or any other dental work.

Our dental membership plan allows you and your family to receive quality dentistry without insurance premiums and the typical hassles involved. With our plan, there are no maximums, deductibles, or waiting periods for major dental work.

It's Easy to Sign Up for Our Plan!

There’s no complicated paperwork or insurance claims with our plan, and you are covered the day you sign up. With multiple plan options available, you can choose the one that works for your individual needs. We offer plans for adults, children, and patients with a history of gum disease. You can find more plan details on our financial page.

Call Clayton Smiles for More Information

If you would like further information, please call, text, or email our Clayton dental office, and one of our team members will be happy to assist you.

24-Hour Emergency Dental Services

We at Clayton Smiles understand how stressful a dental emergency can be, but we want you to know that we are here to help you!

Dental Emergencies We Treat

There are all sorts of dental emergencies, and some that we commonly treat at Clayton Smiles are:

  • Chipped or broken teeth
  • Severe toothache
  • Swelling of the mouth or gums
  • Food stuck between teeth
  • Loose teeth
  • A tooth that’s been knocked out

If you are experiencing any of these and need an emergency dentist, we recommend calling Clayton Smiles for immediate assistance. Our knowledgeable dental team can help you and will schedule you for a consultation with one of our dentists as soon as possible.

24-Hour Emergency Dentistry in Clayton, NC

We are still available to help you even if you experience a dental emergency outside of our regular office hours. Dr. Kate and Dr. Adam are on-call and will be happy to assist you with whatever emergency you face—call us at (919) 553-7695, follow the prompts to reach us anytime, 24 hours per day.

Seeking the help of an emergency dentist as soon as possible is important. The sooner we see you and treat your dental emergency, the more positive the long-term outcome will be.

Call Us with Your Dental Emergency

Please call us immediately if you are experiencing a dental emergency!

Further information on specific dental emergencies can be found HERE.

In case of a medical emergency, please call 911 immediately.

Comprehensive Family Dentistry

Your time is valuable, and at Clayton Smiles, we work together to ensure that your appointments run smoothly, are productive, and get the quality time with us that you deserve. We strive to ensure that your dental treatments are productive and efficient without compromising the quality of dentistry you receive. 

Efficient, Stress-Free Dentistry in Clayton, NC 

Our goal is to make your visit effortless, starting with booking dental appointments that work around your family’s busy schedules. From the moment you first check in with our front desk team to the time you are ready to leave, our goal is to make the most efficient use of your time possible. 

Another way we improve the efficiency of your appointments is to reduce waiting times both in our reception area and in the dental chair. We use the latest technology at our Clayton dental office to reduce wait times in the reception area and while you are in the dental chair.

From iPad consent forms and medical history to our state-of-the-art intraoffice communication system, we do everything we can to streamline your appointments.

Because everyone’s needs are unique and no two procedures are the same, the time your appointment takes varies. While we can often complete tooth fillings and dental cleanings in under an hour, more complex procedures like root canals require more time to ensure optimal results.

Schedule Your Next Dental Appointment

If you are ready to schedule a dental appointment, please call Clayton Smiles. Our dental team will be happy to answer your questions about the approximate length of your appointment. 

Cosmetic Dentistry

Over time, our teeth become dull and stained for multiple reasons, but teeth whitening is a great way to brighten your smile and give your confidence a huge boost!

Types of Teeth Whitening in Clayton, NC

Custom Take-Home Whitening Trays

With take-home whitening, you have the convenience of whitening at home when your schedule allows. We take impressions of your teeth that we use to fabricate custom bleaching trays that fit your teeth perfectly. This means the whitening gel contacts all tooth surfaces evenly and won’t leak under the tray and cause gum irritation.

In-Office Power Whitening

Fast in-office teeth whitening: If you don’t want to wait weeks to see a brighter smile, or you have an event like a wedding coming up, results, in-office teeth whitening is another excellent option. With in-office whitening, most patients see noticeable results after just one visit.

The Problem with OTC Whitening Kits

You’ve seen all the teeth whitening options at your local grocery store, and you may wonder if they’re safe to use and how effective they are. There are two main drawbacks with OTC teeth whitening kits: they are not customized for your smile, and the whitening gel produces minimal results.

Schedule a Teeth Whitening Appointment

We recommend that you leave whitening your teeth to a professional who knows your smile and can ensure that it’s a safe, comfortable, and successful process. If you are ready to see a brighter smile but aren’t sure which option’s right for you, please call Clayton Smiles for more information.

Dental Cleanings & Hygiene

You need to brush and floss regularly because it’s crucial to remove plaque and prevent a buildup on your teeth. Plaque is a sticky film that accumulates on your teeth and is made up of food particles, saliva, and bacteria. Brushing at least twice a day and flossing helps control plaque buildup, but what it doesn’t remove adheres to teeth and hardens into a substance called tartar.

Professional Teeth Cleanings in Clayton, NC

It’s crucial to visit a dental hygienist who can periodically remove all the plaque and tartar from your teeth. Even if you have excellent oral hygiene skills, you can’t get rid of tartar with your toothbrush and floss. Removing tartar requires a visit with a dental hygienist who has access to specialized instruments that gently remove plaque and tartar.

Without regularly scheduled teeth cleanings to remove the buildup, you are at risk for tooth decay, gingivitis, periodontal disease, and even tooth loss. This is why we emphasize the importance of proper home care between visits.

Proper at-home brushing and flossing practice is also important, which is why part of your teeth cleaning at our Clayton dental office includes a refresher on correct hygiene techniques.

Schedule a Teeth Cleaning Appointment

If you are due for a thorough teeth cleaning with a skilled dental hygienist, please call our Clayton, NC dental office to schedule an appointment.

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